What are Sofya Furniture Store’s operating hours?

Our stores typically operate for 8 hours a day.

Do you offer a warranty on your products?

We strive to provide great value for money and high-quality products. Please inquire about specific warranty information for each product in-store.

Can I order furniture online?

Our website currently provides product information. For purchasing, please visit one of our physical stores.

Do you offer delivery services?

Yes, we offer free delivery within Nairobi for orders above Ksh 100,000. For orders below Ksh 100,000, delivery charges depend on the distance.

What payment methods do you accept?

We accept various payment methods, including M-PESA, swipe cards (KCB, Equity, I&M, PesaPal), and we also partner with KCB for the “Lipa Mdogo Mdogo” plan, allowing you to pay over 12 months at 0% interest with any KCB credit card.

Do you have a return policy?

We aim for customer satisfaction. Please contact our customer service for details on our return and exchange policies.

Are your products sourced locally?

We emphasize Kenyan and African manufacturers, but also offer international options to provide a wide range of choices.

How often do you introduce new product lines?

We regularly update our inventory to stay current with fashion trends and customer preferences.